Our services

Many businesses have systems that have grown organically with devices and technologies added in by a number of different service providers over time. Whilst things are working properly, this is fine. When there is a problem, it is hard to know where to look to resolve the issue. Navigate IT are able audit your systems and analyze what's going on within your network to identify any trouble spots, areas of poor configuration, and come up with ideas how things could be done differently. At the end of a health check visit, we will generate a full report of the current status and configuration of your systems. We will make recommendations based on areas of immediate concern, things to be aware of, and nice-to-haves. We like to talk to your staff, to understand their day-to-day frustrations with their system, and gain an understanding of your business. This approach allows us to use our experience in making recommendations to improve and streamline operations and procedures. A Navigate IT network health check provides an in depth look at the way your business uses Information Technology. The report we produce provides an in-depth snapshot of your network right down to the computers of individual users.You may want us to carry out a network health check to provide an independent opinion on the state of your infrastructure or you may be considering outsourcing your IT to Navigate IT. Either way the detailed documentation will provide you with all the information you need in one easy to use report. Navigate IT will analyse, report and recommend on nine elements of your infrastructure.

• Servers
• Email and Messaging Systems
• File and Print Services
• Client Platforms
• Virus and Malware Defence
• Disaster Recovery
• Security
• Internet and Remote Working
• Licensing

All of our support services are tailored to the needs of your business. We offer traditional support contracts over a fixed term allowing you to budget effectively and outsource your entire IT support function. We also are aware that this sort of arrangement does not suit everyone, and this is why we offer an ad-hoc support service for businesses of any size. You can buy in our expertise as you want it, no contracts, no tie-ins, just a simple daily or hourly rate. We offer ad-hoc support for any task, be it an office move, a printer installation or a system health check. You can engage our services as required.

In the role of Trusted Advisor, Navigate IT provide consultancy services in relation to the compatability of new products, upgrades to existing systems and the migration from one technology to another.

Recommendations are based upon a thorough understanding of the technology, the environment into which it is being introduced, the client’s business & IT strategy and their people.

• Business Start-Ups
• Connectivity
• Data Archiving
• Disaster Recovery
• Email
• Mobile Technology
• Network Design
• Premises Moves
• Server Technologies
• Security